The job it takes off your team
Clinics often run Cliniko (or Halaxy) alongside a handful of other tools: a form for new patients, a roster spreadsheet, a reminder process, and reports someone builds for the practice owner. Reception becomes the link between them, copying details from one screen to another between phone calls.
We build the piece that joins them up. What practices typically want connected:
- Intake forms, so a new patient's details arrive once, ready for the first appointment
- Bookings and reminders, so patients hear from you at the right time
- Staff rosters, kept in step with who is booked where
- Reports, so the practice owner sees the numbers without anyone assembling them
What is possible for your setup
What a practice system allows depends on the system, its plan and how your clinic uses it. If it has an API (a standard way for software to talk to other software), we check what is possible for your setup before we quote. You get a plain-English answer, including anything that can't be done.
How it works with us
Each stage has a fixed quote, agreed before it starts. A first working version is usually in front of you in about 2 weeks. Our engineers handle the technical side, including the care that patient information needs, and it runs on accounts in your name. You own the code and the data, and there are no monthly maintenance fees.
What your team gets back
Reception spends more time with patients and less time between screens, and the practice owner gets the figures without asking for them.